Privacy Policy

 

Effective Date: 15.06.2025
Website: zycaso.com
Owner: Hasan Koro
Email Contact: contact@zycaso.com

We at ZYCASO respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable German and EU data protection laws.

1. Data Controller

The data controller responsible for processing your personal data is:

Hasan Koro
Bonner Str. 50
53173 Bonn
Germany
Email: contact@zycaso.com

2. What Data We Collect

When you use our website or place an order, we may collect the following personal data:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by third-party providers)

  • Order information

  • IP address and browser/device information (via cookies and analytics)

We do not knowingly collect data from children under 16.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To send order updates and transactional emails

  • To improve our website and services (e.g., through analytics)

  • To comply with legal obligations (e.g., invoicing, tax laws)

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity: To fulfill your order

  • Legal obligation: For tax and accounting compliance

  • Legitimate interests: To improve and secure our website

  • Consent: For optional marketing communications (only if opted in)

5. Cookies and Tracking Technologies

We use cookies to provide basic website functionality, such as:

  • Shopping cart

  • Website analytics (e.g., via Google Analytics)

  • Remembering preferences

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.

6. Third-Party Services

We share your data with third parties only when necessary, such as:

  • Print-on-demand providers: Printify

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping partners

  • Analytics services (e.g., Google Analytics)

  • Web hosting providers

Each third party is GDPR-compliant and processes data strictly for the purposes mentioned above.

7. Data Retention

We retain your personal data only as long as necessary:

  • For order fulfillment and customer support

  • To meet legal obligations (e.g., tax retention laws – up to 10 years in Germany)

8. Your Rights Under GDPR

You have the following rights regarding your data:

  • Access: Request access to your personal data

  • Correction: Request correction of inaccurate data

  • Deletion: Request deletion of your data (“right to be forgotten”)

  • Objection: Object to certain types of processing

  • Portability: Receive your data in a commonly used format

  • Withdraw Consent: At any time, for processing based on consent

To exercise your rights, contact us at: contact@zycaso.com

9. Data Security

We use secure server technology and HTTPS to protect your data. Payment data is processed by certified third-party providers and is not stored on our servers.

10. International Transfers

Some data may be processed outside the EU (e.g., if you use a US-based Print-on-Demand provider). In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date revised.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Hasan Koro
Email: contact@zycaso.com
Address: Bonner Str. 50; 53173 Bonn
Germany